What payment methods are accepted? ▼
Common options include Credit/Debit Cards and Company budget codes or allowances (if applicable).
How do I know what size to order? ▼
Check the Size Chart linked on the product page before ordering.
Can I customize products? ▼
If supported, customization fields will appear on the product page. Lead times may be longer.
How long to receive my order? ▼
In-stock: 2–5 days. Made-to-order: 2–4 weeks.
Can I change or cancel my order? ▼
Contact support immediately. Changes aren't possible once production starts.
Can I return or exchange items? ▼
Typically allowed for defective/damaged items only due to custom branding.
How can I track my order? ▼
Check your confirmation email for the tracking link once shipped.
Who do I contact for help? ▼
Email info@gobrandco.com or call 855-467-7636.
Are there order minimums? ▼
Most items are individual, but some categories require minimums (noted on product pages).
Can I order internationally? ▼
Depends on store settings. Check with your admin if not offered at checkout.
Is my payment secure? ▼
Yes, we use industry-standard encryption to protect all data.
Why do some products take longer? ▼
On-demand items require extra production time, shown in descriptions.
How will my order be packaged? ▼
Items are securely packed with protective materials to prevent damage.
